We aggregate products from third party vendors and thus, do not have a return policy with regards to purchases made, whether its a product or service, through our platform and thus will not be liable for any damages, refunds, disputes or other legal consequences arising from these third party vendors. Please refer to the third party vendor return policies for their terms.
If there is a deposit paid for a service and the third party service provider is unable to fulfill their terms of service whether due to insolvency or other factors, we will refund the paid deposit amount back to you.
Once your refund request is received and inspected, we will send you an email to notify you that we have received your query. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only regular priced items may be refunded. Unfortunately sale items cannot be refunded.